Apart from the annoying upsells, everything was fine. We got two booster seats (without backrests) for children. We booked a car similar to a Sharan and received a brand new (15000 km) Renault Intiale. The electronic control system is comprehensive, featuring power folding seats in the last two rows, a power tailgate, keyless entry, auto-lock, a heads-up display, automatic speed and distance recognition, and an emergency brake system (which we didn't need to use). There's also a touch screen the size of an iPad with excellent navigation, much more reliable than a phone's GPS, likely capable of estimating the position in tunnels based on the car's mileage.

The staff was really good and the pick up and drop process was hassle free. The cars Europecar rent is in fabulous and they always have good options that suit your requirement. Live Europecar.

It was really easy to book the car everything was in details so had no question. The app has handy details for pick up and drop. The customer service was excellent as they really responded very well to queries and also helped in case I was unable to contact Europecar. Overall it was excellent experience.

Europcar gave me a car with summer tyres, in Geneva, in winter, when I had reserved snow chains! They then tried to charge me double the rental cost for a car with winter tyres. They then charged me €240 because I left the car at the wrong Europcar drop off point in Geneva airport (3.6 miles away from the 'correct' Europcar drop off point). Absolute rip off company - avoid at all costs.

Easyrentcars was a good booking process - I will use again for other companies than Europcar.

The car was perfect. we were glad we got the same car we booked not a similar one. Europcar should quote the final price including the international one way fee, because we checked the price many time while mentioning the pick up and drop off location, but only when it was time for booking and confirming the rental, a notification windows appeared stating that the price was doubled because of the international one way fee. Thank you

Like: Good pick up
Dislike: Dropping car before time and now discovered they charged me an additional day