Very satisfied

Average. When returning the car, I reversed it under poor lighting conditions, causing a minor scratch about 3mm on the rear taillight. The female staff member assessing the damage claimed a repair cost of 440 euros, which seemed excessive even though I had purchased insurance. I argued against it, and later a male staff member checked the situation and said the company would evaluate the repair cost reasonably, likely not as high as initially quoted. I hope the car rental platform can mediate this issue. Personally, I believe replacing the part wouldn't cost more than a few dozen euros. I have taken photos as evidence.

Not bad

The car was in good condition, and small scratches were not included in the damage charges.

Awesome customer care. Accompanied to the car by a series of very polite ladies. Car was a brand new Fiat 500L (650km on the clock), which was a slight disappointment having chosen a VW Golf, but the car was super clean, full of fuel and well prepared, so can’t really complain. Would recommend 100%.

Fairly straight forward, €10 cheaper than rental companies’ own site for 5 day rental