First car had a large crack in windshield and back bumper was damaged. Scratches all over car.

Routes? Who is Routes? They were no shows at the airport and couldn't be reached by phone (and somehow expected me to pay for the booking regardless!). Scam artists

Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

it was not easy to find the shuttle; although all companies outside airport had same space for pickup; other companies were running more shuttles with fewer clients, yours was quite full ; which meant that more people appreciated the price offered;

I waited 15-20 minutes at the airport for pickup and then 10 minutes over to Routes. I then had to wait there over an hour because there was only 1 representative. They overbooked and had no cars left so I was upgraded to a Jeep, however I had 120 mile drive to my final destination so the trip cost me more in fuel than it should have.

Easy rent was perfect easy to use, no problems.

Like: Car ran smooth,comfortable,clean and great on gas! I will be renting another car in the future!!
Dislike: Nothing.