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my worst ever.

Reviewed: Sat, May 4, 2019
About Routes: 5.7 /10
The worst experience ever! the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar), When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure). .I'm renting cars for years, all over the world, and never had this experience. I wrote them an email about it (1st time I ever send an email about this kind of situation). I really hope that they will find a way to compensate me.
About QEEQ: 10.0 /10
great!
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Orlando Airport

C.Green

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Special SUV | Jeep Wrangler or similar
Reviewed: Wed, Jul 31, 2019
“Bait and switch”
About Routes: 7.0 /10
When we arrived to pick up the car the price was $60.00 more that what EasyRentCars said it would be plus there were more taxes on top of the 60 more dollars I will not trust what I see anymore.
About QEEQ: 8.0 /10
Wished the price would have been legit.

Y.Yu

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
“Waited for an hour to get car”
About Routes: 6.7 /10
Once I arrived at Routes, it took over an hour of waiting to get my car and get serviced at the counter. They are so understaffed. Once I got called up, it was pretty fast, but the long wait to actually talk to a staff member was ridiculous. This was Sunday morning at 11am. It was also somewhat slow to return the car, waited about 30 min in total, but far better than the pick up.
About QEEQ: 10.0 /10

R.Smith

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 30, 2019
“Terrible experience”
About Routes: 5.3 /10
Shuttle didnt arrive at airport, they would not answer phone, they would not reimburse for taxi fare, several hidden fees, unpleasant service and staff. Will never use Routes again.

R.Kristensen

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Mar 8, 2019
“I was very pleased with the whole experience and definitely will recommend you guys as I have alrea”
About Routes: 10.0 /10
Yes but maybe another person at the counter
About QEEQ: 10.0 /10

B.Hansen

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Economy | Kia Rio or similar
Reviewed: Fri, Feb 22, 2019
“Great price and upgraded vehicle, but terrible pickup”
About Routes: 7.3 /10
Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.
About QEEQ: 8.0 /10

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