Very good.

Counter wasn't too busy, got the car I reserved, which isn't always the case. No difficulty locating my reservation.

Since QEEQ includes some insurance, one doesn't need to spend so long at the counter as they try to sell you more extras. Price was still very good.

I've booked Corolla n got a similar one Kia which i felt was a downgrade and the car condition was not the best...right side of the car had lots of scratches and dented and the lady at newark was super gruchy, not friendly at all. However, return at Albany Airport, the staff was much more helpful and friendier

so far nil

The car was very noisy and when noticed it was too late and far to return to replace. It appears that had been used extensively before, almost 100,000 miles. I was busy in my business purposes and short in time to call or replace it during the trip Also the size of it was seem smaller and not at the level in the order of mid-size SUV.

I communicated with your whatsapp channl which was responsive.