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Pushy staff at Europecar at Manchester Airport.

Reviewed: Sun, Jul 21, 2019
About Europcar: 5.7 /10
We rent cars at least three times a year and has done so for many many years. It was more then ten years ago we had a worse experience then this. And then it was in an developing country. 1: Quirky que-system and non working mandatory self service stations 2: Pushy staff trying to scare, lie, and bluff you in to taking extra insurance. For instance saying they had never herd of insurances through credit cards. 3: Pushy staff trying to scare, lie, and bluff you by not telling you actual cost if car damaged or stolen. Instead of talking about actual cost of about 1500£ trying to scare you with 18000£. 4: Pushy staff trying to push the “hire-car-fuel-scam” 5: Pushy staff trying to push on you a more expensive car. Car, car return and everything else was very satisfying.
About QEEQ: 10.0 /10
Intermediate | Skoda Octavia or similar

Relevant Reviews on Europcar MANCHESTER AIRPORT

Douglas Bunyan

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Reviewed: Sun, Aug 18, 2024
About Europcar: 2.0 /10
The pick-up location has hidden charges and forces customers to purchase full insurance. Although they promised to refund the insurance fee after communication, the refund was never issued.

Genevieve

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Reviewed: Sat, Nov 16, 2019
About Europcar: 8.0 /10
Service is okay, but the insurance, sigh.

Darren OBrien

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Compact | Hyundai i30 or similar
Reviewed: Fri, Nov 29, 2019
“Great rental at a great price”
About Europcar: 10.0 /10
Had a GPS and we didn't even ask for one :)
About QEEQ: 10.0 /10

s.gregson

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Economy | Vauxhall Corsa 2 doors or similar
Reviewed: Tue, Aug 6, 2019
“Excellent”
About Europcar: 10.0 /10
Europcar staff were really nice, very helpful and friendly . Very quick & efficient
About QEEQ: 10.0 /10
Very good , would love to use again and would also appreciate a discount off price when booking again -maybe in oct.

A

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Jan 29, 2019
“Okay Car, Good to Terrible Service, Won't rent from them again!!!”
About Europcar: 5.3 /10
At first, we were very delighted to have a wonderful service and the counter staff Neda was very helpful in stating out the terms and conditions and she stated that we would be able to change the credit card for payment and have a different credit card to be charged when returning the car. As we were returning the car, we were surprising when the rude Indian clerk told us that it was impossible. Then proceeded to shoo us off and told us that we could only call the hotline (which was already close by the way) to remedy the situation. We felt cheated by Neda for giving us hope that we could change our credit card payment and use a different card and we felt shamed by the rude attitude that the Indian Clerk was given us. We won't be renting from europcar ever again.

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