Excellent option for renting a car

1. After arriving at the airport, we had to take a shuttle train to another parking lot and wait for a car to pick us up, which was highly inconvenient. 2. The service process was extremely slow, staffed entirely by Indian workers. The reserved car model was unavailable, and they tried various excuses to persuade us to upgrade to a pricier option. After insisting, they reluctantly provided us with another car. 3. I rented for 8 days, but they required me to return to the store in 2 days to switch to the reserved model. The round trip to change the car took 1 hour, and even though we arrived at the agreed-upon time, we had to wait an additional hour for processing. The time, effort, and fuel spent on this were uncompensated, and we didn't even receive an apology. 4. When returning the car, we had to wait another hour. Several other customers we encountered mentioned they would never rent from this company again.

It was my first time renting a car abroad, and I was quite anxious. However, upon arriving in Toronto, we called the rental company and they quickly sent someone to pick us up. They even helped with our luggage and drove us to the office to complete the paperwork. It was very convenient and efficient, and soon we were driving the car they had picked us up in. Though it wasn't the exact model we had booked, the car was in good condition and clean. For the next half month, the car performed perfectly. We drove from Toronto to Quebec City, covering over 500 km without any issues. When it was time to return the car before our flight back home, we couldn't make it to the company's location on time, so we left the car at the hotel front desk near the airport and notified them. They agreed without any fuss and were very courteous. This allowed us to return home without any hassles. Overall, our first car rental experience was very pleasant. Thank you, QEEQ! We will definitely choose you again next time!

First, they did not have a full size car. I ended up with a Honda civic which was too small. I had to spent a lot of time to convince the guy that I booked a full size car. Then with so many things going on, I forgot to ask my drivers license back before I drove away. I wish they could remind me. The vehicle was in good condition, its jut not what I booked

Won’t rent from them again

Booked outside normal hours . The agent had to pick me up at 7: 00 but was late. Consider opening up earlier. I phoned two days early to tell tthe I would like to return the car two hours later which was ok. However hen I returned the car they were upset because someone was waiting for it. They admitted tht there were other similar cars on the lot.Why should I have to return it early if I was was paying for that day? Pick up at 7:00 and returned it at 4:00? Rental for 23 days.