This rental company is excellent, easy to locate, with great service. The return process is quick; the car is inspected and the deposit refunded immediately. Their operating hours are long, from 6:00 AM to 9:00 PM, which is approximately 3 hours longer than other nearby rental companies. The shuttle bus service is very prompt, almost no waiting required.

Very good, happy to do business again.

The staff saw that there were three of us and suggested that we switch our original booking of a Mitsubishi 7-seater SUV to a Toyota. Indeed, the road conditions from Brisbane to Gold Coast and around the Gold Coast are very good, so there's no need for an SUV. The Toyota was almost brand new and the baby seat was also new, and the rental price was 25% cheaper.

Wasn't the car we had booked but that's ok. The guy at the desk tried to pressure us into taking out the extra insurance. It seems their staff are trained to push for this as the lady next to him repeated the exact same speech to another customer. I treated the car as my own. Garaged it every night. When we took it back there was a scratch on a wheel cover. They took all my bond pending a damage investigation. It's wear and tear! I have rented cars for 15 years and have never had any sort of problem. Until I met these guys.

Easy booking system. Was great to use.

All good except too much hard selling of the insurance to Reduce our excess from Aud4500 to Aud500. Lady was disappointed when we said no & keep on saying the risk is ours to take .