Large car rental companies provide professional service. There was a bit of a queue when picking up the car at the airport location, but returning the car was incredibly smooth. You simply park the car, an employee takes a quick look around the vehicle (30 seconds), and then confirms the payment is done. You can leave right away.

Even though I bought full insurance through QEEQ, the counter still tries to upsell.

The car met my expectations. Very smooth and fast pick-up and drop-off. Kind and helpful staff.

All fine. Price drop protector didn’t do magic this time.

LUIS PONTE was very UNPROFESSIONAL, rude and arrogant.when I dropped off the vehicle the inspection with done with a fine tooth “ per say”. It was a very very thorough inspection. MELVIN even went on his knees in front of every tire to inspect for damage HOWEVER when I picked up the vehicle he wasn’t very keen on documenting all the existing damage on the vehicle. That made me very uncomfortable as if they are looks for tho fa to charge you when you drop off the vehicle.

Like: Efficciency of the site, easy to select a car with options. NO SURPRISE on the price. A very good surprise!!!! I'll contact them again for my next trip.
Dislike: At the counter people weren't waiting us. Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)