AVIS's service is excellent. It took only 5 minutes to pick up the car and less than 1 minute to return it. The staff checked that there were no issues and confirmed everything was fine.

Received a free upgrade to a Grand Cherokee. The car is spacious, with a large fuel tank. Used up half a tank of gas over three days. Returning the car at Salt Lake City Airport was very convenient, as there was a gas station nearby.

We were supposed to get a saloon car but they didn't have one so we had to make do with large pick up truck. We told them we wanted a car or even a SUV but they wouldn't entertain us. The girl at Avis was very unhelpful. We managed to go to Avis office in Kissimmee the following evening and they exchanged the truck for a saloon car. However the saloon car then became faulty with all electrics closing down. So no blinkers and nothing showing on dashboard. Very frightening. We had to go back again the next day and eventually got a small SUV. Terrible service from Avis at MCO.

予想以上に良い車を借りれたが、タイヤがパンクした時に工具はあるのにスペアタイヤがなかった。仕方なく、ロードサービスに電話連絡したが、トーサービスのトラックの到着が約束の時間より2時間半以上かかり、待ち時間が長く、空港へ台車をトリに行かねばならなく、無駄な時間を過ごさねばならなかった。