Very satisfied!

The car was not perfectly clean but with an acceptable level of cleanliness. Budget staff was very helpful.

The car was new but a base model without any extras. Check in was slow so expect to wait a bit if it’s busy.

Booking was so easy and came back with the best deal.

The car was brand new but overheated and left us stranded. In South Africa thats a serious position to be in. Customer service at budget took more than an hour to get back to us with a plan. They came and picked up the car and we never heard from them again!

Like: Budget staff were excellent, even when picking up the car around 5 in the morning, and were friendly and efficient. I had to extend the rental for an extra 2 days and was done in minutes at a branch in another province.
Dislike: 1. I was billed prior to receiving an invoice. 2. Billed for 2.5 litres of petrol even when filling up at the Airport.