OK, but charged a one way fee when I actually drove it back to its place of registration

B.Robson

Austria

Reviewed: Thu, Jul 25, 2019

About Europcar: 10.0 /10

It was disappointing that I was charged a one way fee when I rented the Swiss registered vehicle in Vienna, Austria and dropped it off at Zurich, Switzerland. You certainly did absolutely nothing for that fee and if there is a cost then maybe I should be paid for driving it to Switzerland for you - not the reverse.

About QEEQ: 8.0 /10

Europcar

Vienna

Austria

Economy | Volkswagen Polo or similar

1 days rental

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Osborn Nico(l)

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Reviewed: Sun, Oct 13, 2019

About Europcar: 2.0 /10

Due to the rental company's shortcomings, the vehicle wasn't ready, making us wait for over half an hour. They also failed to point out previous scratches and accidents; the car was covered in water spots after washing, so we had to inspect it ourselves.

Beatrice Daisy

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Reviewed: Fri, Sep 29, 2017

About Europcar: 2.0 /10

I requested a receipt from the Europcar staff when returning the car. They said they would email it to me within two hours, but I still hadn't received it after a day. I emailed them, but they didn't respond.

Dean Humphr(e)y

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Reviewed: Wed, Aug 19, 2015

About Europcar: 6.0 /10

The staff's attitude was mediocre. When I pointed out some scratches that were not originally mentioned, the female employee got quite upset. She couldn't make a decision on her own and had to call a supervisor to confirm and make a note.

About QEEQ: 8.0 /10