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Search for Routes Car Rentals in Orlando

Bait and Hound

Reviewed: Thu, Jul 25, 2019
About Routes: 8.3 /10
Routes is not ready to rent cars to travelers through your website! Counter agent is more a sales person than a customer service agent; their focus is to force the up-sell of peripheral services for the vehicle (insurances, etc.) Routes operates a non-transparent pedatory process. The renter is stuck at their remote location with little or no choice but to buy the additonal coverages and services because renter is stuck and/or eager to leave the situation because the rental process is stretching well beyond 45 minutes. I have rented 100s of vehicles even using EasyRents many times. Routes is the worst that I have experienced around the world and will never select them in an offer by EasyRents again. I suggest that you drop thme from your vendor list for your US domestic travelers but especially your international travelers!
About QEEQ: 10.0 /10
Good platform--I have rented through Easyrentcars on several previous occasions. I recommend vetting your vendor partners more rigorously. Routes is not a good partner. I plan to contact the Florida Better Business Bureau concerning my experience.
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

sounder

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Sep 18, 2019
“Routes not open late at MCO Orlando.”
About Routes: 4.7 /10
At MCO the Routes shuttle was not running late night (after 1200). I ended up renting from an company whose shuttle was available.
About QEEQ: 10.0 /10

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Full Size Van | Dodge Grand Caravan or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jun 2, 2019
“Never again with easyrentcars”
About Routes: 7.7 /10
We booked a minivan but Routes did not have that available when we went to pick up our car. The best option they could give us was 5 seater SUV. Since we had already paid for car rental, we had no choice left. Poor service.

M.Baskin

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 4, 2019
“Worst rental ever! Will never go back”
About Routes: 8.4 /10
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.

G.Lund

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Feb 27, 2019
“Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori”
About Routes: 4.0 /10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.

J.Melanson

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Intermediate SUV | Kia Sportage or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Aug 23, 2018
“Satisfied”
About Routes: 10.0 /10
Like: Car ran smooth,comfortable,clean and great on gas! I will be renting another car in the future!!
Dislike: Nothing.

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