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Search for Routes Car Rentals in Orlando

Bait and Hound

Reviewed: Thu, Jul 25, 2019
About Routes: 8.3 /10
Routes is not ready to rent cars to travelers through your website! Counter agent is more a sales person than a customer service agent; their focus is to force the up-sell of peripheral services for the vehicle (insurances, etc.) Routes operates a non-transparent pedatory process. The renter is stuck at their remote location with little or no choice but to buy the additonal coverages and services because renter is stuck and/or eager to leave the situation because the rental process is stretching well beyond 45 minutes. I have rented 100s of vehicles even using EasyRents many times. Routes is the worst that I have experienced around the world and will never select them in an offer by EasyRents again. I suggest that you drop thme from your vendor list for your US domestic travelers but especially your international travelers!
About QEEQ: 10.0 /10
Good platform--I have rented through Easyrentcars on several previous occasions. I recommend vetting your vendor partners more rigorously. Routes is not a good partner. I plan to contact the Florida Better Business Bureau concerning my experience.
Nissan Rogue image
Routes
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jul 11, 2019
“This is the absolute worst experience I've ever had renting a car ... period.”
About Routes: 4.7 /10
I will never use Routes ever again ... absolutely the most unorganized experience I've ever seen with a rental care company. And I've even rented with a mom-pop shop in Hawaii.

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sun, Jul 7, 2019
“Poor performance”
About Routes: 4.0 /10
My whole experience with the Orlando routes office was poor all around . The only good part about the experience was the driver who picked me up from the airport was very nice

M.Baskin

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Apr 4, 2019
“Worst rental ever! Will never go back”
About Routes: 8.4 /10
We called and went immediately to the exact pickup stop and sat within 10 feet of the sign for pickup. The pickup van never came. I called and they said that the van had broken down and then another van would be there in 10 minutes. No van appeared. I called again after 20 minutes and they said a van would be there within 10 minutes. No van appeared after 20 minutes. I called again and rechecked that we are at the correct place and they said a van would be there in 10 minutes. No van appeared and within 20 minutes I called again but they only had an answering machine. I continue to call until midnight and we finally left and got a car with no problem from thrifty Rent-A-Car right inside the airport.

T.Hansen

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Feb 28, 2019
“Was Great”
About Routes: 8.7 /10
Counter was super slow checking in than when brought car back was a little better but ask for a receipt said I wii send you an email Am I still waiting for it need for my expense account!!!!!!!!! I did refute some one to you !!!!!!!!
About QEEQ: 7.0 /10

J.Rueda

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Economy | Kia Rio or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 18, 2018
“Super friendly people with super affordable prices.”
About Routes: 9.8 /10
Like: Staff was very nice, efficient and helpful. we were also able to upgrade without paying an arm and a leg.

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