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will never use you again.

Reviewed: Thu, Jan 24, 2019
About Routes: 6.3 /10
Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.
Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Orlando Airport

J.Edward

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 3, 2019
“Not bad”
About Routes: 9.7 /10
No one answered the phone when we called to be picked up from the airport and had to wait an hour, while everyone else got picked up from their shuttle right away. However, the car was better than expected. New 2019 Kia Forte, very nice car. The lady that helped us check in seemed a bit disengaged and uninterested in helping us, but the guy that helped us check out was awesome and fast. Overall, the whole process went fine and price was great, so I would probably rent from here again.
About QEEQ: 9.0 /10

Mikey

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Jun 27, 2019
“Positive Experience”
About Routes: 10.0 /10
Good company, a little stingy on the upgrades normally, but you get lucky when they are low on smaller cars and will automatically upgrade you at no charge.
About QEEQ: 10.0 /10
I rent A LOT! and this is one of the best sites with the best coupons and lowest prices.

M.Grumo

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Apr 13, 2019
About Routes: 7.0 /10
Staff looks like rude...
About QEEQ: 10.0 /10
Excellent!

H.A

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Economy | Kia Rio or similar
Reviewed: Thu, Feb 7, 2019
“Would not recommend, unsafe vehicles and prices different than advertised.”
About Routes: 5.7 /10
I would not recommend using them. The location was initially unable to provide me with the car I requested (economy car) and instead gave me a jeep wrangler. The vehicle was unsafe to drive and could have resulted in a serious accident as a bolt for the rear control arm/axel was missing and I was informed of this by a stranger since I do not know much about the jeep. Routes did provide me with an alternative vehicle that also seemed to have weird sounds when driving. Additionally, the rate for prepaid tolls does not match the description on their policies (4.99/day + usage) and is significantly higher (11.99/day), resulting in a much higher cost than anticipated. Overall, the staff was nice but vehicles are either worn out or unsafe and the false rate advertised on their website felt like a bait and switch strategy.
About QEEQ: 8.0 /10
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S.Kovach

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Intermediate SUV | Nissan Rogue or similar
Reviewed: Tue, Jul 3, 2018
“Sweet Upgrade and Friendly staff”
About Routes: 8.6 /10
Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments
Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.

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