Excellent

AVIS is located near Los Angeles Airport, with free shuttle service that takes about 5 minutes to reach. It's a large building with a variety of car models, probably thousands of vehicles ready for rental. I arrived at night, and there were few people renting cars, so the process went smoothly. The staff checked my domestic driver's license with its accompanying translation, took a credit card deposit, and provided a ticket indicating the location of my car in the underground parking garage. After getting the ticket, I went downstairs to find the car. Before driving off, I inspected the car's exterior for scratches or damage. Most of the nearby vehicles seemed to have varying degrees of damage, but the staff assured me this wasn't an issue as they were aware of it. Nevertheless, I took photos for records to avoid potential disputes later. Overall, the car rental process was very efficient.

The reception staff were patient and had a good attitude. The vehicle condition was decent. When there was an issue with tire pressure, we went to Avis to fix it, and their service was also commendable.

Not bad, pick-up and drop-off were fairly convenient. There were locations at the airport as well as shuttle services about 15 minutes away. We dropped off our luggage and quickly found the location.

The rental car company offers free shuttle service at Los Angeles Airport, and the staff are incredibly friendly with no upselling. Highly recommended.