Very very Bad customer service

B.GUIDA

United States

Reviewed: Fri, Jul 26, 2019

About FOX RENT A CAR: 6.7 /10

Called fox lost and found 7 times. Never received a call back. Lost and found never answered the phone. I left my handicapped placard in the vehicle , maybe it fell under seat. Conned into buying sun pass. Very disappointed with fox. Waited arou d 45 min. To check in. Disgusting.

Large SUV | ford Explorer 7 Seats or similar

8-day rental

Relevant Reviews on FOX RENT A CAR Tampa Airport

V.Gore

United States

7-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Tue, Oct 22, 2019

“Good except for the smaller car”

About FOX RENT A CAR: 8.7 /10

I booked a full sized car Chevy Impala or simular. I got aToyota Corolla which is a mid size car

About QEEQ: 8.0 /10

R.Soltowski

United States

14-day rental

Full-Size | Chevrolet Impala or similar

Reviewed: Wed, Sep 25, 2019

“Okay”

About FOX RENT A CAR: 7.3 /10

Took a while to get the car. Couldn't fit my golf clubs in the trunk

About QEEQ: 8.0 /10

United States

7-day rental

Compact | Nissan Versa or similar

Reviewed: Fri, Aug 23, 2019

“The whole car rental experience was smooth, easy and a great value--I would recommend Easyrent!”

About FOX RENT A CAR: 9.3 /10

I was very pleased with the entire experience.

About QEEQ: 10.0 /10

This was my first time to use Easyrentcars.com and I was pleasantly surprised with the whole process.

David A.

United States

8-day rental

Compact SUV | Kia Sportage or similar

Reviewed: Tue, Aug 20, 2019

“AWFUL”

About FOX RENT A CAR: 3.3 /10

it was the worst experience ever, they overcharged us and although we showed them our invoice with the remaining amount we owed they charges us double and refused to refund us the correct amount. The representative was extremely rude, abrupt and unpleasant. We will NEVER use FOX RENT A CAR again, and I will let everybody in my network know about this awful experience, and will dispute the charge with my credit card company, unless they agree to refund us the correct amount

About QEEQ: 10.0 /10

A.Martin

United States

14-day rental

Compact | Nissan Versa or similar

Reviewed: Mon, Jun 3, 2019

“I stood in line for pickup for an hour, when it was my turn it took only 10 min to get my rental?”

About FOX RENT A CAR: 8.7 /10

I will never use FOX again, I stood in line for an hour, there were 3 people working, spending a lot of time with each customer? A fourth person came on just as it was my turn, it took me only 10 min to get my rental? Maybe if they spent less time trying to sell more options and get the people thru there wouldn't be a long line at busy times, never again I don't care if FOX is cheaper than the other rentals

About QEEQ: 10.0 /10

Very very Bad customer service

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