I've used their service many times, very cost-effective, and sometimes there's even a chance for an upgrade, especially for SUVs. The process is clear.

If you speak English, this car rental company is quite convenient. The service attitude is great. We rented cars twice and purchased full insurance both times. Returning the car was very easy—you just hand over the keys and can head straight to the airport. The deposit is refunded to your account in about three days. During our first rental, we got a brand-new Nissan that had only driven 1,600 kilometers. The second time, we were given a very old car with nearly 70,000 kilometers on it. However, the car was still fairly well-maintained, though it had numerous scratches. Fortunately, we purchased full insurance, so it wasn't an issue that they provided such a car. It was fine for driving in the city center, and there were no problems on the highway either. Highway tolls were charged through the credit card and were processed within approximately three days. Additionally, airport pickup is available, which is very convenient. Highly recommended.