Wanted a Corolla but got an MG3 instead, which they said was of the same class. Personally felt it was smaller, making it difficult to pack luggage. The car was relatively new with just over 17,000 km on it. Drove 1400 km in 4 days. The engine was a bit weak, especially on hills. Otherwise, the experience was quite pleasant.

City center location, many staff members.

The car pick-up process was quick, but it's very far from Melbourne Airport! On the day of return, the keys got locked inside the car. When I called the rental company's phone number, they refused to assist. I had to seek help from the local tracking system, and a service person came to unlock the car! I can only say that the rental company is completely irresponsible in such incidents; it was the local tracking system department that was helpful, providing free service and taking no charge!

Very good. We didn't buy insurance, and the staff just took a quick look at the car when we returned it. We were worried there would be a strict inspection without insurance, but it was totally unnecessary to worry. Picking up and returning the car was very convenient, even though it's not inside the airport, there are shuttles, and it's close to the airport. Very convenient.

The price is cheaper compared to other car rental companies in Melbourne. The location is quite convenient with an airport shuttle service. The only downside is that the car had quite a few scratches, but it didn't affect its use.