The worst company ever. Problems with the car. Never answered phone or emails. Overcharged me

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.

We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company

The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.