The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... S

Car was very old and hard to find the location and they have charge me more what they have show me at booking time I am never going to work with TUF

The service was great! One thing I would suggest is to have a more convenient drop-off and pick up location.

Please include drop-off and pick-up locations into reservation so we can plan accordingly.

Car with flat tire and no other car to replace.

I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for. This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not. The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised. DO NOT RENT FROM THEM!! Horrible experience..!!!

We never got our car. We called and called for a shuttle from the airport at the time we booked. No one answered the phone. No shuttle ever came. The airport said that TU Florida was out of Business. The online reviews said it scammed other customers and we rented from a different company