Smooth and swift process

The service attitude was very good, but it was not easy to contact them by phone after the accident, and the response was slow.

Had a GPS and we didn't even ask for one :)

Europcar staff were really nice, very helpful and friendly . Very quick & efficient

Very good , would love to use again and would also appreciate a discount off price when booking again -maybe in oct.

All Europcar staff are very helpful. the “flat tire” light went on on my dashboard. I called the customer service and they immediately directed me to a nearby garage and fix it. I have problem in finding the location to return my car. Called customer service again and they provided excellent guidance and solve my problem. Really like Europcar service. I like my VW Sharan. Very spacious which fit my requirement well. However, I think the car needs some maintenances as the engine has to be manually restarted a couple of times.