Dania was amazing

The car was cool, the Volt plug in didn't work. Service was long but staffed was trying it seems. Still disappointed in their California office though.

When we booked on easycar rents it said the total was about $100 but once on location we were charged over $400 and weren’t allowed to use our own insurance. The car was full of scratches. No power locks or windows that was an extra charge.

A) Difficult to find pick up location. b) Slow shuttle c) Over 1 hour to check in-1 person at the counter-Did not even acknowledge we were there. d) Car had dents and chipped windshield. e) Won't be using this company again. Not customer focused at all. f) Since it took so long to check in my plans had to be cancelled. G) worst car rental experience I have ever had. H0 Person at the counter had no proof of car insurance. Wanted large non refundable payment. Won't be

I didn't know they made cars without power windows anymore until I got this car.first car we had had a warning light on. There was dirt on shelf by rear win and rattle from trunk. Counter staff was good and drop off was very easy.

try to price more items to get higher rental price.