had To change original car due to damage , had to pay for fuel up front on a full to full contract!

Car was fine. Insurance situation was very dodgy. I was given very different prices for insurance each time I rented.

An additional 'airport tax' charge had to be paid at the desk which I was not expecting and was told was mandatory. Would rather have been made fully aware of this beforehand so that I could have planned accordingly.

Surprise at how cheap the rental of a car for a week was soon changed to feeling ripped off! I would much rather have known about the 'airport tax' I was charged by Rhodium beforehand so that I could have done a fair comparison with other car rental companies.

We looked for Rhodium and Easyrentcars but couldn't see them. We had to ask at another desk who pointed us to 'Gold'. Not sure which company we used, or which was responsible for what. The booking form promised a VW Transporter (ie an empty van) but the rental desk said could either have a choice of minibuses. As the seats folded down, this was ok. Because of the size of the vehicle, the man said it would be ok to return to Level 0, so as not to bother driving round the sharp bends to Level -2. However, the lady at the returns office said no, they needed it returned to level -2. Apart from that, all was good.

The car was as expected. Counter staff polite and helpful.

Booking service was straightforward. Very good value for money.

After returning the car I was charged, these are hidden fees not explained during check in