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Search for Routes Car Rentals in Chicago

Poor customer service

Reviewed: Thu, Aug 8, 2019
About Routes: 5.7 /10
only one counter person to help about 12 people--she was very very rude & not very helpful--will never rent there again because of her.
Nissan Rogue image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Devin Gunther

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Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jun 15, 2020
About Routes: 10.0 /10
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
About QEEQ: 10.0 /10

A.Nonymous

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Aug 21, 2019
“Did not meet my expectations”
About Routes: 7.7 /10
This is the second time I’ve booked at this location and twice they did t have the car I reserved and paid for. The counter representative was no help.

P.Burke

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Large SUV | Dodge Durango or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 23, 2019
“Good service good price and good car”
About Routes: 9.0 /10
Good car good service no issues
About QEEQ: 10.0 /10

W.Knerr

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Economy | Toyota Yaris or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Apr 12, 2019
“Just needs to be organized more.”
About Routes: 6.0 /10
The process to pick it up was terrible nobody new anything I had to call several times, then coming back they told me 15 minutes for a shuttle I way 45 minutes plus.

J.Ziemba

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Compact SUV | Kia Sportage or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 25, 2018
“Only Jeeps”
About Routes: 8.2 /10
Like: The value for the price was excellent
Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago

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