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STAY AWAY! OK RENT A CAR IS A MASSIVE SCAM! FRAUD!

Reviewed: Fri, Aug 9, 2019
About OK Mobility: 2.0 /10
I paid $118 for a 5 day car rental and then 3 weeks after coming home they charge me $1,200 and don't say why. I have emails from Sergio Nuno Oliveira Marques sergio.marques@okrentacar.es and he said they were releasing the hold, but INSTEAD charged me the full amount. This is fraud entirely. I advise everyone who uses this company to charge back your fees.
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Mini | Fiat 500 or similar

Relevant Reviews on OK Mobility Lisbon Airport Terminal 1 (Shuttle)

Oleh

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Standard Crossover | Nissan Juke hatchback or similar
Reviewed: Sat, Nov 9, 2019
“Good company, but lack of information on pick up location”
About OK Mobility: 9.3 /10
The main problem was to find the rental company. It is located not in the Lisbon airport. There are nobody in the airport that meet and greet you to the car. There are no any sings at the airport. I must to call to customer support and they inform me that there is shuttle bus. Just occasionally I find the place where it stops and wait for 30 min. Other services were at high level. Car was new, clean, has 5000 km.
About QEEQ: 10.0 /10
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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 2, 2019
“Pickup / Dropoff location NOT at airport”
About OK Mobility: 6.7 /10
It was not made clear that the pickup/dropoff location was not n the Airport property. Took me over 90min to get to the drop off location in traffic. Should allow customers to drop off at airport.
About QEEQ: 10.0 /10

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Mini | Fiat 500 or similar
Reviewed: Fri, Sep 27, 2019
“Great value for money, unclear pick up instructions”
About OK Mobility: 9.0 /10
It was not clear from booking confirmation what the pick up process was. Pick up location was designated as being at the airport, however, we had to find some other car hire operators who told us we needed to call OK who would come and pick us up and take us to the pick up location which was offsite. This was not mentioned anywhere It also was not clear that there would potentially be a €50 fee for pick up / drop off after 22:00
About QEEQ: 10.0 /10

M.DURAN

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Mini | Fiat 500 or similar
Reviewed: Mon, Jul 8, 2019
“Great experience and helped me explore beautiful portuguese places. Worht it!”
About OK Mobility: 9.3 /10
They were super good and kind.
About QEEQ: 8.0 /10
It was super easy to book and got a pretty nice deal with full coverage. They didn't provided any information on the pick-up process with Ok Rent a Car so I spent sometime looking for the place and had to call them directly to get explanations. If you don't have you'll be in trouble.

M.Abdalla

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Mini | Fiat 500 or similar
Reviewed: Sat, Jun 22, 2019
About OK Mobility: 8.0 /10
very nice cars, brand new if only you had a clear sign at the airport that i should wait outside for the shuttle i would not have spent 2 hours searching.
About QEEQ: 9.0 /10

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
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