Great services & friendly staff. Helped me much on the booking trouble. will be back

i had an error when booking by system. The customer service offer good solutions, friendly and free of charge fir other booking

Counter staff were helpful & knowledgeable. The cleaning agent seemed to be masking a horrible smell (maybe cat urine) & the smell lingered for the whole rental period.

Had my bond held due to 'missing eTag' that wasn't actually missing just needed to look further (or have it mounted properly). There was a lack of communication in regards to this issue. Initially i was told it was lost but not provided with any evidence evn though they claimed that there was a photo showing the eTag prior to me collecting. After it was located i wasn't informed that the issue had been resolved althoygh i did get notification that the bond had been returned. The communication could have been better, it's not pleasant being accused of taking an eTag and having the bond held so comminucation is important.

Great value. Car is very old but in working condition.

Like: Car share is good.
Dislike: The car we had was fairly old and manual. I wasn’t aware of this when booking.