Not happy with service staff ,condition of car or the time spent waiting for service at the depot

A.Wilsmore

Australia

Reviewed: Fri, Aug 16, 2019

About No birds: 5.3 /10

Car wasn't cleaned as there was food in centre console also only had 3/4 full fuel tank service staff very abrupt and lacked in urgency kept waiting for 15 mins before being served abit more curtousy and helpfulness from staff would have been better after being served was given keys and told to go find car ourselves out in the lot overall I'm not happy with the service from staff or condition of the vehicle either definently won't be using no birds again when hiring a car not happy at all

About QEEQ: 7.0 /10

Easy to use thankyou

Economy | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on No birds Kewdale

Andy

Australia

10-day rental

Compact | Kia Stonic or similar

Reviewed: Sun, Oct 20, 2024

“Great experience and have already booked a second time for upcoming NZ trip”

About No birds: 10.0 /10

Car exceeded expectations

About QEEQ: 10.0 /10

K.Samsudin

Australia

3-day rental

Compact | Kia Stonic or similar

Reviewed: Fri, Sep 27, 2024

“Mostly smooth, always there for you when you have hiccups regarding the booking.”

About No birds: 10.0 /10

All is great, including last minute permission to extend hiring for a few more hours (extra charges applied).

About QEEQ: 10.0 /10

Always call me to update issues whenever one arises. Thanks a lot.

Joe Yew

Australia

5-day rental

Compact | Hyundai i30 or similar

Reviewed: Mon, Nov 21, 2022

“Awesome & hassle free”

About No birds: 9.0 /10

The car was in superb condition, the process of pick up and drop off was supported by their shuttle from the airport. Fully recommended!

About QEEQ: 10.0 /10

Customer service team was very responsive. Managed my flight delayed request well with less hassle upon my arrival. Important to immediately contact their customer service team should you need to do any changes on your booking. Email responses and chat was well managed.

H.Windle

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

Reviewed: Mon, Mar 9, 2020

“NOT WHAT i EXPECTED”

About No birds: 6.7 /10

The speed your staff handled the pick-up and drop-off was excellent, but I was annoyed my vehicle was no waiting at the airport as I did request "airport pickup" meaning for the vehicle, NOT ME in a bus to your office!

About QEEQ: 10.0 /10

When booking through your website I requested "airport pickup" of the hire vehicle and what I got was "airport pickup of me in a bus to rental office after making phone call", so I was delayed in my "drive-away from the airport" time-frame which was an inconvenience.