When we arrived outside the terminal, we contacted them, but it took quite a while for someone to pick us up, citing traffic. However, I was somewhat satisfied that right after we reserved the car, an agent from the rental company, which seems to be Chinese-owned, contacted us via WeChat.

The service was very satisfying. We arrived at midnight, and the procedures were completed quickly.

The staff is very patient and there is 24-hour service with prompt responses.

I would rent from this company again. The car was in great shape and the staff was friendly.

I was hesitant about this company at first due to the low cost. It was a bit difficult finding their pick-up location due to the instructions being hard to understand. However, once I got there everything went smoothly. Yesaway even provided an added bonus of a free airport drop-off. Highly recommend.