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Live chat Email us Service Code: 7705993171
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Reviewed: Tue, Aug 20, 2019
About ACE: 8.3 /10
The rental place is not at the main rental car location that you take the shuttle bus too. You have to also take a small shuttle from there to another location. The office was small and in rough shape and the line was long and only 2 agents working. They wouldn’t accept that I did not want further insurance and he made me call my insurance company on a Sunday night to make sure I had ‘loss of revenue’ insurance which would compensate them for $200 a day if something happened to my rental. They tried to get $180 more from me for this even though my rental was only $150. I argued and he said he’d give me his staff discount of $90. Then I argued further and he said he’d waive it this once. What a scam in my opinion. The rental was only $17 a day so a $200 per day loss of revenue clause is ridiculous. So beware!!
About QEEQ: 10.0 /10
Great
Intermediate | Toyota Corolla or similar

Relevant Reviews on ACE Harry Reid International Airport

E.Valadez

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Mini Van | Chrysler Pacifica or similar
Reviewed: Wed, Apr 24, 2024
“Es buen servicio!”
About ACE: 7.0 /10
Pague por adelantado el seguro del vehículo pero al llegar tuve que pagar otro seguro. El segundo chofer que nos llevó de ACE al aeropuerto. Nos trató muy mal

l.Miller

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, Nov 27, 2019
“Awesome service! Great Value!”
About ACE: 9.3 /10
Customer service from pick up to drop off was fantastic.
About QEEQ: 10.0 /10

Tammy

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 13, 2019
“Ok”
About ACE: 9.0 /10
I think if you are renting from a rental care business outside the airport then the rental car shuttle should take you to the airport. You make every effort to get there to rent from them - I could have rented from the airport but didn't. The wait time was a little long The car wasn't ready as they were still cleaning it. The fuel was not on full (3/4). I put the fuel back at 3/4 of a tank but was charged for not filling the tank up but they gladly refunded me back for the fuel charge after I called and told them I had pictures of where the fuel was on pick-up and where I filled back up to exactly the amount upon rental.
About QEEQ: 10.0 /10

J.Reed

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Economy | Chevrolet Spark or similar
Reviewed: Mon, Jun 17, 2019
“We were second in line and it took over an hour for rental”
About ACE: 4.0 /10
I will never rent from then again , we were second in line and waited over an hour , people were behind us and someone left on break. The man that finally helped us was such a salesman and I had to argue with him to not get insurance for a half hour. He finally gave in and when I returned it I realized the city and my age and zip code were incorrect. He never made a copy of my insurance either . I felt like I was at a used car lot.

Roger

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Economy | Chevrolet Spark or similar
Reviewed: Thu, May 9, 2019
“Excellent first experience!”
About ACE: 9.3 /10
We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ: 10.0 /10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.

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