Very quick on pickup plus had a vehicle upgrade as a bonus.

Satisfactory

Everyone at counter and shuttle were all very nice and helpful. The only small thing was that with the cold conditions the car was washed and there was much ice buildup in the wheels. I needed to pull over and break ice from wheels then everything was ok.

Booking worked well, price seemed good and didn't have the price drop to where the price was adjusted.

ANYBODY CHECK THEIR CHARGE RECORDS FOR WINDSHIELD DAMAGE. THEY MAY MAKE A FEW SMALL CHIPS ON THE WINDSHIELD THAT MAY BE DIFFICULT TO NOTICE IN CHECK AROUND, AND CHARGE FOR THEM WHEN THE CAR IS RETURNED. THEY MAY CHARGE FOR CHIP DAMAGE OVER AND OVER. SCAM. COULD REALLY FEEL THAT. SENT SEPARATE EMAIL FOR THE SUBJECT TO YOUR OFFICE ALREADY.

Small operation at YYC, they bring the car out front when you pickup. Friendly, fast service. Car seats had some stains from previous renter but was not dirty. They cleaned as much as they could.

Dislike: We got dropped at domestic wing of the airport despite telling the driver we were going back to London. Other than that the service and car were excellent. Will use again