Terrible. Pre pay for insurance and at pick up they tell you it isn’t valid and end up charging more

The car and service were excellent. The wait time at the airport was longer than I would like but drop off incredibly smooth. Highly recommended overall.

A great platform - can access top value cars really easily.

Staff were inflexible about early pick-up (even though cars were available) and tried to up-sell a more expensive package in order to have the car 1 hour earlier. We waited the hour, then completed pickup with a friendly and helpful staff member. Numerous add-ons, such as obligatory transponder for the toll highways, were unexpected - but the total amount was not excessive.

Easy!

Gold car is hands down the worst crooked car company you can use. They don’t care about the customers whatsoever. All they want is to screw your over for extra money.

Counter staff were doing their best but clearly needed more staff.

Be aware of the charges! For this booking they charged me a lot of extras ( including out of hours at 11pm) that costed me more then my rental booking.