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Way below average on site service

Reviewed: Tue, Aug 27, 2019
About Europcar: 4.3 /10
No Europcar desk at the airport. It took 2 phone calls to figure out who the Europcar associate was. Although agreement was for a car pick up with a full tank, the tank was 3/4 full. No instructions were given by the Europcar associate about drop off. I had to make one more phone call. The airport facilities are extremely poor and so is the on site service of Europcar.
About QEEQ: 8.0 /10
NmA
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Tracy Jeremy

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Reviewed: Thu, Oct 23, 2025
About Europcar: 10.0 /10
The process was quick, with no sales pitching. The staff was very professional and ensured all important information was confirmed repeatedly.
About QEEQ: 10.0 /10

Steven Bush

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Reviewed: Tue, Oct 21, 2025
About Europcar: 10.0 /10
Both pickup and drop-off were very smooth. The rental company provided excellent service, was efficient, and the car was in great condition. Overall, everything went smoothly.
About QEEQ: 10.0 /10

Pamela Crofts

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Reviewed: Fri, Feb 16, 2024
About Europcar: 10.0 /10
Very satisfied! Fast and efficient.
About QEEQ: 10.0 /10

Yehudi Back

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Reviewed: Tue, Aug 11, 2015
About Europcar: 10.0 /10
The rental office is located just outside the airport, very close. There are also signs for other car rental companies along the way.
About QEEQ: 10.0 /10

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Premium | Audi A4 or similar
Reviewed: Sun, Aug 25, 2019
“Good car, terrible service at Athens airport”
About Europcar: 5.7 /10
Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due
About QEEQ: 9.0 /10
Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

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