CAR RENTAL REVIEWS ON EUROPCAR AT ATHENS AIRPORT, ATH

Amazing staff and good quality cars

Great app that helps me book ahead and saves me money

The staff was very patient. They had a slight accent, but communication was largely fine.

Very satisfied, quick and convenient pickup and drop-off.

Very satisfied

THE CAR EXCEEDED MY EXPECTATIONS AS I RECEIVED A FREE UPGRADE TO A MINI COUNTRYMAN. REALLY NICE CAR.

THE PLATFORM IS VERY NICE AND USER FRIENDLY

Excellent service, five-star rating.

Very good service and very good car

The car they provided had a loose front left fender, and it shook loose after driving over bumps. Thankfully, I bought full insurance. However, the deposit hasn’t been refunded yet—still waiting.

The car rental went smoothly. Had to wait for 5 minutes to pick up the car. The store clerk took several photos with a pad, and of course, I did too. When returning the car, an elderly man quickly signed off. I’m happy to give a good review. Booked an automatic Suzuki Swift, but got a Ford Fiesta. Fortunately, it was a hybrid, relatively fuel-efficient. Space wasn’t large but suitable for Athens.

Excellent service. When my flight was delayed during the return, they extended the return time for free, but you must call the rental desk in advance to confirm.

I don’t usually comment but I truly believe that their rating doesn’t do them justice. The entire team was extremely professional and very polite. Congratulations and I will be definitely using them again.

Amazing service

Very satisfied. The return process was quick, and the pre-authorization was released the next day.

Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due

Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.

I picked up the car around 5 PM and it took approximately 40 minutes. The staff member mentioned that flights at this time might be more frequent, resulting in staff shortages. The tire pressure was low because it hadn't been inflated in advance. I felt like I had to keep pushing the staff to handle things for me. Also, the car wasn’t provided with a full tank of fuel, which made it harder to manage the fuel level when returning. The car features CarPlay, auto hold, and a touchscreen, but it does not have a rearview camera.

Overall satisfied.

Upgraded our car as the one that was booked was unavailable.

Efficient all round.

Very satisfied! Fast and efficient.

The efficiency at the Europecar counter is extremely low. While Sixt could handle three customers in the same amount of time, Europecar can only handle one. This is because every customer has to communicate with the counter staff who are not very proficient in English. The staff also have to type in each letter of the name, address, and phone number one by one, which is very slow.