We spent over 2 hours at FOX just for pickup! Ridiculous. Mind you our flight landed at midnight

I would never go through Fox Rent A Car again. It was my first and last. I spent 2 hours standing in line to get the car(I have been renting for 50 years) and the most I have ever spent would probably 15 minutes. I did not even get the class of vehicle I reserved. According to others waiting in line , this was a common problem. I asked them how could they ever do it again. When we checked in the car 4 days later , people were waiting at least an hour in line to get a car and it was late morning on a weekday.

You were fine. I would never choose Fox or any other non- name brand vehicle again on your platform

Bummer on getting a shuttle after drop off, an employee stepped up to help out or I would have been screwed

The car wasn’t ready when I got there. It had to be cleaned. Our flight was late and I had to drive two more hours to my destination. It would have been nice to have had it ready. However, the car was what I expected and customer service at the counter was knowledgeable

The agents took up to 30 minutes or more per customer

I will use easyrentcars.com again.