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Search for ACE Rental Cars Car Rentals in Sydney

Do avoid ACE for not being convenient (no counter in terminal) and charge unknown fees without any d

Reviewed: Fri, Aug 30, 2019
About ACE Rental Cars: 6.3 /10
It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period
About QEEQ: 9.0 /10
Toyota Corolla Hatchback image
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

T.Nawrocki

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Compact SUV | Kia Sportage or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Mar 4, 2024
“Car fantastic, a pleasure to drive. Booking and pick up experience disappointing.”
About ACE Rental Cars: 9.0 /10
Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

R.Ablett

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Compact | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Fri, Feb 7, 2020
“Not the best, be careful when you rent”
About ACE Rental Cars: 8.0 /10
Brilliant staff on pick up, no upselling. When we returned the car, the car was checked and we was told everything was ok. We unloaded the car and was waiting for a taxi to go to Sydney when the guy who had checked our car come up and said someone in the office had said we had been SMOKING in the car. No 1 how would someone in the office know anything with out leaving the office? No 2 We don't smoke nor have we ever smoked. No 3 when I challenged the guy he said it must of been the people who had rented the car before us!. No 4 As non smokers we would have noticed No 5 Is it a scam? Mmmm
About QEEQ: 10.0 /10
Great company, easy to use app and website. Great helpful staff.

t.Latule Mailisi

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Oct 28, 2019
“Car all good or skill need improvement”
About ACE Rental Cars: 8.3 /10
To long at pick up long queu st car shop. Didn’t explain enough car person. Driver didn’t really want to unload luggage who’s job is it I always like to help big this driver was looking and waiting . Overall whole device out of 10 a 6 Car was good no worries .

c.ong

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Compact SUV | Toyota RAV4 or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Jun 3, 2019
“The whole process from booking , pick up and drop of was simple and convenient”
About ACE Rental Cars: 8.7 /10
Staff are friendly and recommended some attractions for our road trip to Gold Coast
About QEEQ: 10.0 /10
Everything is great
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W.Alexander

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Fri, Mar 22, 2019
“Very friendly, helpful and polite staff at pick up and drop off points”
About ACE Rental Cars: 8.3 /10
Very friendly, helpful and polite staff at pick up and drop off points.
About QEEQ: 8.0 /10

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