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Search for ACE Rental Cars Car Rentals in Sydney

Do avoid ACE for not being convenient (no counter in terminal) and charge unknown fees without any d

Reviewed: Fri, Aug 30, 2019
About ACE Rental Cars: 6.3 /10
It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period
About QEEQ: 9.0 /10
Toyota Corolla Hatchback image
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

v.latifi

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Compact | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sun, Jan 12, 2020
“ace, as part of hertz, is much less than what I expected.”
About ACE Rental Cars: 5.7 /10
They have a trick to over charge toll invoice by charging +18$admin fee on top of toll invoice. f you think you save money because you chose ace instead of other suppliers during booking, you ar badly mistaken. Never, ever come back to them.

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Sun, Jan 12, 2020
“Great customer service & easy booking process.”
About ACE Rental Cars: 7.7 /10
The car was fine & customer service once we got to the pickup office was good. We waited for around 45 minutes for the shuttle bus to come to pick us up at the airport. I kept calling the number provided but could never get through. On my 4th attempt at calling I finally got to speak to someone who told me that the bus would be there in a few minutes. Even then we waited another 20 minutes before it actually arrived. Drop off was the same. Had to wait at least 30 minutes for a shuttle bus to take us to the airport. I suggest more shuttle buses more regularly.
About QEEQ: 10.0 /10
No complaints with Easyrentcars. Actually I must point out that the couple of occasions I emailed them with queries they came back to me straight away.

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Mon, Oct 21, 2019
“Service sans problème mais attention! Pas de “e-tag” donc problème pour les péages”
About ACE Rental Cars: 8.3 /10
La voiture été confortable et bien pour tous mes besoins
About QEEQ: 8.0 /10
Ils été assez bien

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Wed, May 22, 2019
“As above”
About ACE Rental Cars: 8.3 /10
I chose an economy vehicle but were forced to take an SUV. Something about a “surprise vehicle” but I chose an economy vehicle online. I ended up paying alot more for fuel than I budgeted for.
About QEEQ: 8.0 /10

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Economy | Toyota Corolla Hatchback or similar
ACE Rental Cars
Sydney Kingsford Smith Airport(SYD)
Sydney
Australia
Reviewed: Tue, May 7, 2019
“Toyota car was good to drive but was NOT presentable when visiting friends and relatives.”
About ACE Rental Cars: 7.3 /10
From call to ACE for Shuttle to reaching ACE cars for pickup was almost 1 hour. Wait time of almost 40min at Domestic Airport Shuttle area. The car was picked up at night time and we did not notice the body work and external condition until following morning and found it to below over expectation and requirement.
About QEEQ: 8.0 /10

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