Only one member of staff on during a busy time led to long queueing time and then when arrived, had run out of the vehicle type I'd paid for. Had the option of an electric car or a minivan.

Good service and great prices

I had a very bad experience. There were long queues, and the staff kept coming up with various reasons to make us upgrade the car by paying more. The car they provided wasn't the one we reserved, and the trunk couldn't even fit our luggage. We had to pay extra to get a suitable car in the end.

la resrva fue por $160.000 y finalmente en el mostrador pagué casi $400.000.. Ya no tenia tiempo para negociar o cambiar de rentarcar Asi que el precio final lo tienen que ver con el agente del mostrador.. el precio que muestra en la web es solo el básico por día, no tiene incluido tax, peaje, seguro, chofer, etc..

I have to mention Sandra. One of the most professional car rental desk staff I've encountered and I encounter a lot. She was very upbeat and friendly but with great professionalism. I got a car that was better than what I expected and the vehicle handled great. The return experience was less than purfect but that is largely did to the way Orlando airport parking is structured. Receiving staff were prompt and professional. Thank you Sandra and Budget team. 5 stars.

Very good taste and service as usual.