Easy to make booking from the website and the car is quite new.

Very satisfied, no hidden charges.

Very satisfied, everything went smoothly

Good, very friendly service.

Firstly, on the day of car pickup, I contacted the company in the afternoon to ask if I could get the car earlier (I was at the airport then). The company said to follow the agreed time, OK. But around 5 PM, the company contacted me asking if I could pick up the car earlier because their late shift staff hadn't come. However, the rental fee already included service charges for beyond business hours. Secondly, during the usage, the car had issues. When I contacted the store staff, they asked me to contact the repair personnel myself, and when I told them I couldn’t communicate in English (the store was Chinese-speaking), they replied: 'Contact them yourself; there’s nothing we can do.' I finally had to ask a local friend for help. There was no service throughout the whole rental process.

Good service

Convenient