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Search for ACE Car Rentals in Orlando

Never again

Reviewed: Mon, Sep 9, 2019
About ACE: 7.0 /10
Car was upgraded after forcing me to take extra liability insurance. My personal travel insurance and credit cards already had me covered but I was told that they would not release the vehicle without the extra. I have rented cars in the US very often and have never taken extra insurance but with a 92 year old mom and 3 year old grandchild waiting to get a vacation started,I just gave in to this scam. Unfortunately on our last day at Disney we were caught in a thunder storm, waited for 1/2 an hour for it to pass but were told that the trams would not be in operation for a while so we had to scramble to the car. In checkout the seats were damp so I was charged 150.00$ for clean up. Not a good experience with ACE.
Jeep Grand Cherokee image
ACE
Orlando International Airport(MCO)
Orlando
United States
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on ACE Orlando Int l Airport

P.Abreu

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Medium SUV | Mitsubishi Outlander 7 Seats or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 24, 2019
“Bad experience, i paid more that i supouse to and i paid for other insurance”
About ACE: 4.7 /10
The car that i had chosen for the number of passangers was not avalible and they did not have another car for 6 passangers i had to go in a 5 passanger car

M.Ortaglia

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Compact | Nissan Versa Note 2 Doors or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Tue, Jul 23, 2019
“Worst service. They never called to inform me that they didnt have a car for me & left me stranded”
About ACE: 2.0 /10
Zero stars. Never got a car! I will never use them again. They are unreliable and do not know how to do business and treat customers terribly. Instead of calling me to inform me that they did not have a car available they left me stranded at the airport late at night. Couldn't get in touch with someone for my refund. Horrible.

J.Silva

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Full Size | Toyota Camry or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Mar 27, 2019
“Okay!”
About ACE: 8.0 /10
Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.
About QEEQ: 10.0 /10

C.Larsen-Whaley

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Medium SUV | Jeep Grand Cherokee or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Fri, Mar 15, 2019
“Great price but be careful of the car you get.”
About ACE: 7.7 /10
I was expecting a Jeep Grand Cherokee and got some lower to the ground foreign car. (Not close to similar) I am glad I didn't have 5 people -- we would have been squished. The service was good. The only problem I had was because the guy took the rental car away so fast I left my glasses in it.
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
ACE
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Mon, Jan 14, 2019
“Too expensive, wasn’t worth renting through the company, poor reservation process.”
About ACE: 8.3 /10
Didn’t have the car class I reserved when arrived and charged me for a larger size. Then had to spend several days of my vacation trying to rectify it. They also didn’t have my reservation in their system when I arrived.

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