Easyrentcars is easy, will not be booking with Fox Rent A Car again

The first car they gave me was not cleaned both inside and out and had a loud humming noise in the back rear tire. I went back to Fox the next day to get a different car which was cleaned. I wan not given a credit for the first day. I also returned the car a day earlier and they did not give me a credit for an early return but charged me $20.

The wait at the counter was over an hour. Many people were frustrated at the length we had to wait to get our car.

Wonderful experience! Rental process was fast; and return was customer service that was above and beyond thanks to Charlton, the agent the checked us out.

It was easy to book and instruction on where to go and documents needed to rent the car were quite explicit. Overall, a very good experience.

Requested a Camry, however none were available. Was given a kia sportage with lots of body damage (dings, scrapes, and scuffs), the low tire pressure light was on the entire time and we had to add air, and the gas mileage was lower than what a camry would have been. Even though we had a voucher from online rental, the cost doubled when we picked up rental. Will not use Fox services again.

The agent tried to get me to pay more for a car I didn't need.