Good!

Car was switched at the last minute, but we were very happy with replacement. Slow pick up, warp speed drop off. A hood company to rent from.

Easy to use

Good

Best

30min wait for shuttle, they bullied me to buy more insurance and then they refused to rent to us because my licensed was Australian and passport was US...despite showing them my Australian residency visa...never had problem with any other agencies.

Double charged on my credit card and can’t get ahold of anyone from Fox. I will need to contest the charges. Car was covered with bird poop, smelled like cigarette smoke, and was missing some parts.

the FOX counter staff really tried to overcharge me. First, he did it by selling us gas plan. Then insurance. Then he simply charged on my credit card an amount that was more than what I was supposed to pay. I had to show him my confirmation to say that I only needed to pay $132US. I was charged a deposit of $150US (which is OK because it is a deposit). This was supposed to be refunded to me after return. I just checked my credit card statement. I only got a refund of $18CAD. I now need to contact FOX and Easy Rent Cars to get refund of full amount of $150US. All this is quite annoying.