The car was not correct! I booked and paid for a foord explorer 7 seater or similar but only got a Jeep 6 seater. Not the same and I paid extra for 7 seater! I went back to ask the budget cars rep and he said it was a 7 seater. But it was not and they would not check it over and said there was no more cars. We had to then pay for uber trips for the 7th passenger! This is no acceptable when I booked well in advance a 7 seater for 7 passengers.

So far since raising the complaint they have been co-operative and willing to raise the claim against the supplier budget cars. Including compensation for the costs incurred for it being incorrect vehcile. But this is only over email communication, I am waiting to see how this claim materialises.

The waiting time was a bit long, but the car pickup process was very simple. Excellent!

A bit inefficient, but the service is decent

Budget rep was very friendly and helpful. Process was efficient & quick. An airport pickup so the line was a bit long fbut manageable.

QeeQ booking was super fast and simple. The rental rate was excellent, and full insurance coverage a bonus. Will definitely try to use QeeQ again!

The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card... Moreover, the car was smaller than requested through the website.

the car was smaller than requested through the website.