good value for money

Excellent

Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.

Easy to use and visually acceptable

Like: Nice car, friendly and efficient service.
Dislike: We had to wait until the next morning after arriving because there was no after hours pickup.

Dislike: thought I would pick up the car t the airport

Like: Have dealt with airport counter staff in the past for car hire firms. Efficient but a bit clinical. It was so nice to go through the car rental details with Apex in Cairns. A nice office and chairs for the customers to sit while the paperwork was checked. No rush, no upsell, just friendly staff who cared and exhibited the lovely attitude that is more prevalent when leave the capital cities and deal with friendly regional people who value your patronage, and who care. Probably the best rental experience I have had in many many years.
Dislike: All good.