The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

No issues

The car I received was not what was ordered, was much smaller. The location was also near impossible to find and the service was nothing short of appalling.

Quick and easy to book.

Rubbish car, aggressive sale of insurance on pick up

¡Horrible! Había alquilado un coche por unos 60€ por un día y cuando llegué a la oficina me hicieron pagar otros 61€ porque decían que mi tarjeta no funcionaba para el depósito del coche (que eran como 1500€) cuando sí que funcionaba, cosa que comprobé en el banco y SI que funcionaba aunque el personal de la oficina de Goldcar me dijo que no por lo que tuve que pagar por el seguro a todo riesgo cuando yo no quería ese seguro. Me gustaría además saber donde puedo presentar una queja por ello.

All was good other than the wait, which was over two hours, for that reason we'll never use Goldcar again, especially considering that the amount of people waiting was even greater when we returned.