Good

We were extremely impressed by the Customer Service Rep who handled our transaction at pickup. He was fast, professional, friendly and most of all knowledgeable.

Everything went well. You guys were awesome

Awesome great trip

N/A

Not a bad experience, however the car had several flaws that I went over with a fine tooth comb. Scratches, missing wheel cover, etc. Other problem I had with them was they listed a 5 p.m. return time. They claimed I stated that in my rental request posted online....b.s. My flight didn't even land until 5:20 (scheduled) on Sun. 2/24, which is why I listed an approx. 6 p.m. pickup time...NOT 5 p.m. Had to hurry there inconveniently, as well as getting them on the phone. They finally answered by the time I arrived & I requested no extra charges be administered based on what I described, which they accepted.

The time it took to pick up car was unacceptable.Girls behind counter didn't seem to care how long the people in line were waiting.They had no economy class vehicles left that I had rented months ahead of time,therefore we were given a mini van and it of course cost a lot more for gas than I would have needed to spend.I will be looking else where next time to rent.