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Ok

Reviewed: Wed, Oct 16, 2019
About Routes: 7.7 /10
You have to pack your patience as they are very understaffed. The staff we felt with were good but there seemed to be a few disgruntled customers around us.
About QEEQ: 10.0 /10
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Medium SUV | Nissan Rogue or similar
Reviewed: Sat, Aug 31, 2019
“Car great but Routes counter staff didnt seem aware of what was already prepaid.”
About Routes: 9.0 /10
Far too pushy on extras such as liability cover
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Jun 18, 2019
About Routes: 10.0 /10
Hi, it was the first time that I was told by any car rental company that they would not take the car insurance on a credit card. I heard that in Mexico, but never in US.

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 2, 2019
“I will not use Routes again if I can help it!”
About Routes: 7.0 /10
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

S.Zakharieva

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Economy | Kia Rio or similar
Reviewed: Wed, Feb 20, 2019
About Routes: 9.7 /10
At the time of my arrival there were too many people and only one customer service representative. Due to the fact that one of the customer took a lot of time to make a decission the whole line of people was waiting for too long. If you book a car in advance the whole process should be organized faster and easier. But when Junior came everything started to move faster.
About QEEQ: 9.0 /10

Jack

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Feb 20, 2019
“10/10”
About Routes: 10.0 /10
Best customer service experience I had so far for a car rental. Everyone was so friendly and the ride was on time .
About QEEQ: 10.0 /10

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