I was very pleased with the whole experience and definitely will recommend you guys as I have alrea

Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.

These people care care less and very rood and they game different car and also accident car. It’s very awkward. Also he charged the toll charge per day 12$ even though use or not and he asked me admin fee 50 if till charges get failed. Also took a sign for ticket admin fee 100$ I felt very awkward situation. For pick up from airport waiting like 1 hr.

Dislike: The reservation did not say the shuttle name Route. I was looking for Essy Car Rental. I waited 45 min until I asked what color the shuttle was and they told me look for Route,

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Like: I rented a Nissan Rogue, but ended up with a Jeep Wrangler with navigation. Our flight was delayed and the airport was a MESS. By the time we made it to the rental place, it was 4 to 5 hours after my expected pickup. They didn't have any Rogue's left but they gave me the Jeep for the same price. It was a nice unexpected surprise after all the other travel issues. It was clean, new and Awesome! Thank you for a sweet week! Car got lots of attention and compliments
Dislike: Need an awning for the drop off for when it is raining and you have to do the vehicle check in.