FOX RENT A CAR DENVER AIRPORT Review: Pickup/Drop-off Poor, Cleanliness Poor, Customer Service Poor, Vehicle......

M.Coya

United States

Reviewed: Wed, Oct 16, 2019

About FOX RENT A CAR: 2.0 /10

The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!

Full Size Van | Dodge Grand Caravan or similar

1 days rental

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B.Stephen

United States

4-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Sat, Jul 20, 2024

“ecline all upsells from Fox”

About FOX RENT A CAR: 10.0 /10

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

About QEEQ: 10.0 /10

Service was very easy to use.

G.Gilbert

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Thu, Aug 22, 2019

“Difficult return”

About FOX RENT A CAR: 7.0 /10

The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.

About QEEQ: 8.0 /10

Jab9er

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Mon, Jul 1, 2019

“It was a fine experience”

About FOX RENT A CAR: 9.0 /10

I was told to fill out the vehicle inspection form myself and hand it in at exit, but there was noone to hand it to. The windshield had a small chip, that i marked on the sheet. While driving the car it turned into a larger crack. I want to make sure i am not charged for this, but haven't heard anything yet.

About QEEQ: 8.0 /10

Finding a car at a good rate was easy. I also needed a child seat which i requested, but it was not tied to my reservation at all.

R.Sellers

United States

1 days rental

Full Size | Toyota Camry or similar

Reviewed: Sat, Jun 15, 2019

About FOX RENT A CAR: 4.0 /10

Requested a Camry, however none were available. Was given a kia sportage with lots of body damage (dings, scrapes, and scuffs), the low tire pressure light was on the entire time and we had to add air, and the gas mileage was lower than what a camry would have been. Even though we had a voucher from online rental, the cost doubled when we picked up rental. Will not use Fox services again.

F.Rivas Duarte

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Wed, Mar 20, 2019

“Will never use this rental company again.”

About FOX RENT A CAR: 3.7 /10

Horrible customer service. It took over 1hr and half to get the rental, a lot of hidden fees that they only give you at the counter. Charge separately for individual insurance policies which they tell you a different thing before you call. The airport pick up location is horrible. Overall would not use this company again.

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