FOX RENT A CAR DENVER AIRPORT Review: Pickup/Drop-off Poor, Cleanliness Poor, Customer Service Poor, Vehicle......

M.Coya

United States

Reviewed: Wed, Oct 16, 2019

About FOX RENT A CAR: 2.0 /10

The worst service I have experienced in any rent a car company. 2 hour waiting line.... , only 3 people attending while 100 people in line..... once in the counter, the assistant told us that they were sold out for the car I rent an month ago.. and sorry.... the alternative that they gave me was smaller that the one I was supposed to have and also it was dirty... and if we want to wait again an hour they can clean it... or we just take it as it is.... never again with this company!!!!

Full Size Van | Dodge Grand Caravan or similar

1 days rental

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B.Stephen

United States

4-day rental

Medium SUV | Hyundai Santa Fe or similar

Reviewed: Sat, Jul 20, 2024

“ecline all upsells from Fox”

About FOX RENT A CAR: 10.0 /10

Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.

About QEEQ: 10.0 /10

Service was very easy to use.

L.Gaines

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Wed, Sep 4, 2019

“Convenient & Easy”

About FOX RENT A CAR: 9.0 /10

Counter staff was very helpful.

About QEEQ: 10.0 /10

Very easy to use.

G.Gilbert

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Thu, Aug 22, 2019

“Difficult return”

About FOX RENT A CAR: 7.0 /10

The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.

About QEEQ: 8.0 /10

T.Ruggie

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Mon, Aug 5, 2019

About FOX RENT A CAR: 8.7 /10

Make a easy drop off sign or box. Many of us were waiting in line for drop off until after many minutes, someone said drop the keys off and go...so making that a more smooth operation would be helpful. Also, I think the car I was driving needs a wheel alignment.

About QEEQ: 10.0 /10

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Sat, Mar 2, 2019

“It was cheap and you get what you pay for”

About FOX RENT A CAR: 6.0 /10

Did not get the vehicle that I wanted. Took a long time waiting and finishing process at the counter.

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