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Live chat Email us Service Code: 6576399314
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Will try a different car hire company next time.

Reviewed: Fri, Oct 18, 2019
About Europcar: 5.7 /10
Although it was clean and in good condition, the vehicle I booked, a VW was not the vehicle I was given; a Hyundai. Given the vehicle with virtually an empty tank of fuel, the fuel warning light came on after driving only a couple of kilometres. Arrived at the pick up location but no one was there to drop off the vehicle for me. I had to go back to the hotel to have receptionist contact car hire company to organise another pick up location. I was told no one was there because they couldn’t contact me by phone, although I had been in contact them by e-mail and confirmed the pick up time and location the night before. This wasted nearly 2 hours of my time. I put 2 scratches on the side of the vehicle, which I admit was my fault, and was charged an additional €170. The quote was done over the phone and by text messaging. Not sure if that quote was right but a friend of mine told me it might be too excessive. The money was taken out of my account on the spot but after about 3 weeks, after a couple of e-mails, they did send me the invoice for the repairs.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Laura Larkin

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Reviewed: Tue, Jun 3, 2025
About Europcar: 6.0 /10
About QEEQ: 10.0 /10

Mag Helin(a)

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Reviewed: Sat, Sep 21, 2024
About Europcar: 10.0 /10
The car pickup was quick and hassle-free. The service attitude was excellent.
About QEEQ: 10.0 /10

Vivien Eliot

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Reviewed: Thu, Jan 11, 2024
About Europcar: 8.0 /10
The car rental went smoothly. Had to wait for 5 minutes to pick up the car. The store clerk took several photos with a pad, and of course, I did too. When returning the car, an elderly man quickly signed off. I’m happy to give a good review. Booked an automatic Suzuki Swift, but got a Ford Fiesta. Fortunately, it was a hybrid, relatively fuel-efficient. Space wasn’t large but suitable for Athens.
About QEEQ: 8.0 /10

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Premium | Audi A4 or similar
Reviewed: Sun, Aug 25, 2019
“Good car, terrible service at Athens airport”
About Europcar: 5.7 /10
Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due
About QEEQ: 9.0 /10
Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

Konstantinos

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Economy | Fiat Panda or similar
Reviewed: Tue, Aug 20, 2019
“Good staff service but the given car was not value of paid money.”
About Europcar: 6.3 /10
The provided car was higher what I booked but the car was old and not in realy good condition. The staff were good.
About QEEQ: 10.0 /10
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