Quality vehicle for the money.

The overall service was extremely poor, and they attempted to wrongly shift third-party responsibility onto me. Ace Rental Cars even tried to fraudulently charge my credit card!

The location is a bit off but otherwise nothing to complain about.

All great as usual

It was a Saturday morning so the office was very busy plus there was a problem with one customer’s booking what blocked one of the team member. Our lady at the counter was a new staff there so that’s why it took a bit longer but overall no complaints. Suggestion: get a better booking software. The one used there is some kind of a MS DOS based one from 90’s which is heavily user unfriendly.

Yes

NA

The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.