Was good

The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.

Very dissatisfied, long waiting time in line. Insurance was added without the customer's knowledge. The reserved car model from over three months ago was not available, and no explanation was given. Promised to change the car the next day, but that didn't happen. After complaining, they reluctantly arranged the desired car model. But the promised discount was not given, and they claimed there was no written evidence. This company is shameless and I'll never choose them again.

The wait time was a bit long, but the staff's explanations were thorough. The process was simple and convenient. The price differed somewhat from the online quotes in our country, mainly due to insurance.

The car had a lot of mileage and didn’t have any new features Good service

Not enough description of the car on the sight

We reserved a mini van, but were told none were available. We would have to wait over an hour. When I reluctantly decided to wait (because we needed the space), I was offered the option to pay $96 for a Ford Explorer. When I declined, the person reluctantly provided me alternatives (e.g. could not up sale me). Could not explain why a car I reserved 2 months ago was not available. Found chicken bone in the back seat!